Why Shopping Local Matters: The Benders Difference

In a world where it seems like you can find anything online for less, it’s easy to wonder: Why shop local? For budget-conscious customers, the appeal of a cheaper price tag can be strong. But when you look beyond the number on the screen, shopping local—especially at a specialty store like Benders—offers something far more valuable than just a transaction. It offers expertise, care, and a truly personal experience.

Here’s what shopping local at Benders really means, and why it’s an investment in both your comfort and your community.

Expertise You Can Feel: Sit & Fit Professional Fitting

Benders employee recommending a top to a customer

Benders employee fitting a customer with new shoes

At Benders, every great fit starts with knowledgeable people. Our full “sit & fit” professional fitting ensures your feet are properly measured and your needs are truly understood. Our staff stays up to date on product knowledge so they can confidently recommend the right footwear, orthotics, or gear for your lifestyle, not just what’s popular or on sale. This level of hands-on expertise simply can’t be replicated by a size chart or an online review.

Free Foot Consultations with Certified Specialists

Foot pain isn’t something you should have to live with. Our Orthotists and Pedorthists offer free foot consultations, taking the time to evaluate your feet and recommend or customize solutions to address specific issues. Many customers tell us they struggled for years before finally finding relief after one visit. That kind of life-changing care is one of the most powerful reasons to shop local.

Real People, Real Connections

Shopping isn’t just about buying—it’s about the experience. At Benders, you’re greeted by friendly, familiar faces who take the time to listen, learn your preferences, and remember your needs. Personalized service and genuine human connection are things no website can provide, and they’re often what turn a simple errand into a positive, memorable experience.

We’ll Find It for You

Didn’t see what you were looking for on the shelf? No problem. Through freight transfers and special ordering, we can pull inventory from other locations or work with our vendors to get exactly what you need. Instead of settling for “close enough,” you get the right product, the right way.

Rewards That Truly Reward You

Our Frequent Buyer Rewards program is designed to give back to our loyal customers:

• A free $25 for every $500 spent, usable on any in-store purchase

• Email and mail updates on news, events, and promotions

• Purchase history for easy reordering or hassle-free returns

• Gift card insurance, so lost or stolen cards can be replaced

It’s our way of saying thank you for choosing to support local.

Convenience Without Compromise

Shopping local doesn’t mean sacrificing convenience. At Benders, you’ll enjoy:

• Free shipping on orders over $100 anywhere in the 48 contiguous states (and just a flat $10 if under $100)

• Free gift wrapping all year long, so your presents are ready to give with no extra cost or stress

When You Shop Local at Benders, It's More Than a Purchase

Child in front of Benders storefront

Benders employees standing by the trash they picked up along the Benders section of Adopt-A-Highway

When shopping local, you’re not just buying a product—you’re gaining expert guidance, personalized care, and peace of mind. You’re supporting professionals who are passionate about helping you feel your best, and a community business that’s committed to going the extra mile for every customer.

In the end, the value of shopping local isn’t just in what you take home. It’s in how you’re treated, how you feel, and knowing you’ve chosen quality, service, and connection over “cheap and easy.” That’s the Benders difference.